LiZug
    Back to Home

    Terms of Service

    Version: July 2026 v2, LiZug LLC. Last Updated: July 17, 2026. Effective: July 17, 2026. Previous versions of this agreement are available upon request by contacting support@lizug.com LiZug LLC support@lizug.com | lizug.com

    IMPORTANT LEGAL NOTICE PLEASE READ THESE TERMS CAREFULLY.

    THESE TERMS CONTAIN IMPORTANT PROVISIONS INCLUDING: - MANDATORY BINDING ARBITRATION - CLASS ACTION WAIVER - LIMITATIONS OF LIABILITY - DISCLAIMERS OF WARRANTIES, INCLUDING SPECIFIC DISCLAIMERS REGARDING AI-GENERATED CONTENT - RELEASES OF CLAIMS - CONSENT TO ELECTRONIC COMMUNICATIONS - AUTOMATED DECISION-MAKING DISCLOSURES

    Consent to processing of Sensitive Personal Information, including information about your religious beliefs and practices, is NOT given by accepting these Terms. That consent is collected separately, described in Section 8 and in the Sensitive Data Consent Notice.

    BY CLICKING "I AGREE," CREATING AN ACCOUNT, ACCESSING, OR USING THE PLATFORM, YOU: 1. ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS 2. AGREE TO BE LEGALLY BOUND BY THEM 3. CONSENT TO ELECTRONIC CONTRACTING

    IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE PLATFORM.

    1. DEFINITIONS

    "Platform" means the LiZug website, applications, assessments, communications, software, content, and related services. "User," "Member," or "you" means any person accessing or using the Platform. "Content" means all information, text, images, profiles, messages, assessments, compatibility reports, and materials uploaded, submitted, or displayed through the Platform. "Professional User" means an independent shadchan or Jewish matchmaking platform account holder who uses the Platform under a separate Shadchan Tool Usage Agreement. "Sensitive Personal Information" includes information concerning religion, personality, emotional characteristics, relationship preferences, behavioral assessments, or other information classified as sensitive under applicable law, including the Rhode Island Data Transparency and Privacy Protection Act.

    2. ACCEPTANCE OF TERMS

    These Terms constitute a legally binding agreement between you and LiZug LLC. By using the Platform, you represent that: you have the legal authority to enter into this Agreement; you are legally permitted to use the Platform under applicable law; and you consent to electronic communications and electronic signatures. You agree that your electronic acceptance constitutes your legal signature pursuant to the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN), the Rhode Island Uniform Electronic Transactions Act (R.I. Gen. Laws Chapter 42-127.1), and any similar applicable laws. You consent to receive notices, disclosures, agreements, updates, and communications electronically.

    3. ELIGIBILITY

    To use the Platform, you represent and warrant: 1. You are at least eighteen (18) years old or the age of legal majority in your jurisdiction. 2. You are legally eligible to enter into relationships and marriage under the laws applicable to you. 3. You are not using the Platform for unlawful, fraudulent, exploitative, or deceptive purposes. 4. Information you provide is accurate and current. 5. You are not prohibited from using the Platform under applicable law. 6. You have not been convicted of a violent felony, sexual offense, human trafficking offense, or fraud-related offense where prohibited by law.

    LiZug reserves the right to refuse access, suspend, restrict, or terminate accounts at its discretion where necessary to protect user safety, legal compliance, platform integrity, operational security, or community standards.

    4. NATURE OF THE PLATFORM

    LiZug is a technology platform providing compatibility assessments, informational tools, and communication tools. LiZug is NOT: a marriage broker, matchmaker, therapist, psychologist, rabbinic authority, law firm, fiduciary, professional counselor, or licensed matchmaking agency. LiZug does not perform introductions and does not conduct shidduchim. LiZug does not transmit any user's assessment responses or compatibility report to any Professional User or other third party under any circumstance; a user's report is made available only to that user, and where applicable to their partner. The Platform provides informational outputs based on user-submitted information and automated analysis. LiZug does not guarantee compatibility, relationship success, engagement, marriage, emotional suitability, accuracy of user statements, safety of interactions, identity authenticity, or any particular outcome. All relationship decisions are made solely by users.

    5. NO BACKGROUND CHECKS OR VERIFICATION

    Unless expressly stated otherwise in writing, LiZug does not conduct criminal background checks, verify marital status, verify financial status, verify religious status, verify psychological health, verify identity, investigate users, or endorse users. You understand that users may provide inaccurate, incomplete, misleading, or false information. YOU INTERACT WITH OTHER USERS ENTIRELY AT YOUR OWN RISK. LiZug is not responsible for the conduct, acts, omissions, statements, negligence, fraud, misrepresentations, or behavior of any user or third party.

    6. AUTOMATED DECISION-MAKING, AI DISCLOSURE, AND DISCLAIMER OF AI ACCURACY

    LiZug's compatibility reports are generated using artificial intelligence and machine learning technology that analyzes your assessment responses across LiZug's compatibility dimensions to identify patterns of alignment and difference, and to produce informational insights, discussion tips, and suggestions intended to help you and your partner understand what you have in common and how to approach areas of difference. This technology is a tool meant to support your own conversation and judgment, not to replace it, and it is not a professional, religious, psychological, or legal opinion.

    AI and automated systems can make mistakes. This includes miscalculating a score, misinterpreting a response, omitting relevant information, or producing an incomplete, inaccurate, or unexpected result because of a software defect, bug, model limitation, data error, or other system error. To the maximum extent permitted by law, LiZug disclaims liability for any inaccuracy, miscalculation, omission, glitch, or error in a compatibility report arising from AI processing, automated scoring, or a software defect or bug. This disclaimer does not apply to LiZug's own gross negligence, willful misconduct, or fraud, which Rhode Island law does not permit a party to disclaim.

    You should not treat a compatibility report as a definitive or exhaustive statement about yourself, your partner, or your relationship, and you should not base significant life, religious, or relationship decisions solely on it. Users remain solely responsible for all personal, emotional, legal, religious, and relationship decisions.

    7. USER CONTENT AND LICENSE

    You retain ownership of content you submit to the Platform. However, by submitting content, you grant LiZug a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, process, analyze, adapt, display, distribute, and use such content for purposes of operating the Platform, generating compatibility reports, improving services, fraud prevention, analytics, safety monitoring, research, customer support, legal compliance, and platform development. You represent and warrant that you own or control all rights necessary to submit content, your content does not violate applicable law, and your content does not infringe third-party rights.

    8. SENSITIVE PERSONAL INFORMATION, YOUR REPORT, AND YOUR OWN SHARING OF IT

    The Platform is built around collecting information that is legally Sensitive Personal Information, most importantly your religious beliefs, observance, and practices, along with personality, emotional, attachment, and relationship information. Before any such information is collected, you will be presented with a separate, specific Sensitive Data Consent Notice and a distinct affirmative action confirming you understand what is collected and why, separate from your acceptance of these Terms. You may revoke that consent at any time through your account settings or by contacting support@lizug.com; LiZug will honor a revocation within fifteen (15) days consistent with applicable law, though revocation does not apply retroactively to processing that already occurred or to a report you already downloaded.

    LiZug does not share your assessment responses or your compatibility report with any shadchan, matchmaking platform, or other third party. Your report is made available for you to download, and where applicable to your partner to separately download, and to no one else through the Platform. If you choose to share your downloaded report with a shadchan, matchmaking platform, family member, or anyone else, that sharing is done by you, outside the Platform, using your own copy of the file, and is entirely at your own discretion and risk, as described in the Report Download Acknowledgment shown at the time of download. LiZug is not responsible for what a recipient does with a report you have chosen to share, for their further disclosure of it, or for their misuse of it. Nothing in these Terms limits non-waivable privacy rights under applicable law, including rights under the Rhode Island Data Transparency and Privacy Protection Act, which cannot be waived by contract.

    9. CROSS-BORDER DATA TRANSFERS

    You understand and agree that your information may be processed, stored, transferred, or accessed in jurisdictions outside your country of residence, including jurisdictions that may have different privacy protections. By using the Platform, you consent to such transfers subject to applicable law.

    10. USER RESPONSIBILITIES

    You agree to: provide truthful, current, accurate information; maintain only one account unless authorized otherwise; maintain confidentiality of your login credentials; use appropriate judgment and safety precautions when interacting with users; not disclose another user's private information without consent; not rely exclusively on Platform outputs when making major life decisions; and comply with all applicable laws. You are solely responsible for your interactions, communications, meetings, relationship decisions, and conduct, including any decision to share your downloaded report with anyone.

    11. PROHIBITED CONDUCT

    You agree not to: provide false information; impersonate others; create fake accounts; harass, threaten, stalk, intimidate, or abuse users; engage in hate speech or discriminatory conduct; collect user data without authorization; scrape or harvest Platform data; reverse engineer the Platform; use bots or unauthorized automation; upload malware or harmful code; use the Platform for commercial solicitation; publish another user's information; engage in exploitative or non-consensual conduct; violate intellectual property rights; violate privacy laws; circumvent moderation systems; or interfere with Platform security. LiZug reserves the right, but not the obligation, to monitor activity, investigate violations, moderate content, remove content, restrict access, cooperate with law enforcement, and suspend or terminate accounts.

    12. FEES AND PAYMENTS

    12.1 Free to Take the Assessment. LiZug is free to join and free to take the 8-dimension compatibility assessment. Unlocking your personal individual compatibility report is a one-time fee of $59.

    12.2 Shidduch Check Fee. Couples using the Shidduch Check compatibility assessment may pay together (one payment covering both, $99 per couple, or $89 per couple when invited through a shadchan or matchmaking platform referral) or separately (each partner pays their own share, $59 per partner standard, or $49 per partner when invited through a shadchan or matchmaking platform referral). Complete current pricing is stated in the Billing Terms, which controls in the event of any conflict with this Section.

    12.3 Married Couples Report. A married-couples compatibility report is a one-time fee of $99.

    12.4 Partner-Invite Flow. Where an existing LiZug member with a completed assessment invites a partner to a joint compatibility report, the initiating member is not charged again, and the invited partner pays a one-time fee of $59.

    12.5 No Other Fees. LiZug does not charge a success fee, engagement fee, marriage commission, or any other charge tied to relationship outcomes. LiZug does not pay or receive referral commissions, success-fee commissions, or engagement bonuses to or from shadchanim or matchmaking platforms. No hidden fees. No surprise charges.

    Payments are processed securely by third-party processors. Improper chargebacks or payment fraud may result in account termination, collection efforts, legal action, and recovery of fees and costs.

    13. PROFESSIONAL USERS (SHADCHANIM AND MATCHMAKING PLATFORMS)

    Professional Users are independent contractors. They are NOT employees, agents, representatives, joint venturers, or legal partners of LiZug. LiZug does not supervise or control the independent professional activities of Professional Users. Professional Users do not have the ability to view, access, or receive any user's compatibility assessment responses or compatibility report through the Platform under any circumstance. A Professional User who wishes to review a client's report must obtain it directly from that client, outside the Platform. Professional Users are solely responsible for tax compliance, licensing compliance, advertising compliance, consumer-law compliance, privacy-law compliance, and all legal obligations applicable in their jurisdictions. LiZug disclaims liability for acts, omissions, advice, statements, recommendations, negligence, or misconduct of Professional Users.

    14. INTELLECTUAL PROPERTY

    The Platform and all associated content including software, algorithms, assessments, scoring systems, reports, trademarks, branding, interfaces, graphics, compilations, databases, documentation, proprietary methodologies, and technology are owned by LiZug LLC or its licensors and protected by intellectual property laws. You may not reproduce, distribute, copy, scrape, reverse engineer, commercially exploit, or create derivative works without prior written consent. This does not restrict your ability to share your own downloaded report as described in Section 8.

    15. COPYRIGHT COMPLAINTS

    If you believe content infringes your intellectual property rights, submit a written complaint to support@lizug.com including: identification of the copyrighted work; identification of allegedly infringing material; your contact information; a good-faith statement; a statement under penalty of perjury that the information is accurate; and your physical or electronic signature.

    16. DISCLAIMER OF WARRANTIES

    THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIZUG DISCLAIMS ALL WARRANTIES WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, QUALITY OF MATCHES, COMPATIBILITY, OR RESULTS, INCLUDING THE AI-GENERATED ANALYSIS DESCRIBED IN SECTION 6. NOTHING IN THIS SECTION DISCLAIMS LIABILITY FOR LIZUG'S OWN GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, WHICH RHODE ISLAND LAW DOES NOT PERMIT A PARTY TO DISCLAIM.

    17. ASSUMPTION OF RISK

    You knowingly and voluntarily assume all risks associated with online interactions, sharing personal information, emotional harm, reputational harm, relationship decisions, in-person meetings, downloading and sharing your own report, and interactions with other users. You are solely responsible for exercising appropriate caution, judgment, and personal safety measures. This assumption of risk does not extend to harm proximately caused by LiZug's own gross negligence, willful misconduct, or fraud.

    18. LIMITATION OF LIABILITY

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIZUG LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF DATA, REPUTATIONAL HARM, EMOTIONAL DISTRESS, PERSONAL INJURY, USER MISCONDUCT, THIRD-PARTY ACTIONS, OR THE FURTHER SHARING OR MISUSE OF A REPORT YOU HAVE DOWNLOADED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    THIS LIMITATION DOES NOT APPLY TO LIABILITY ARISING FROM LIZUG'S OWN GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR TO ANY RIGHT THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING THE RHODE ISLAND DATA TRANSPARENCY AND PRIVACY PROTECTION ACT.

    SUBJECT TO THE ABOVE, TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF: ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT PAID BY YOU TO LIZUG DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

    19. RELEASE

    To the maximum extent permitted by law, you release and discharge LiZug and the Released Parties from claims arising out of user conduct, relationship outcomes, emotional distress, compatibility results, AI-generated inaccuracies described in Section 6, your own sharing of a downloaded report, interactions with users, or reliance on Platform outputs. This release does not extend to claims arising from LiZug's own gross negligence, willful misconduct, or fraud. If applicable, you waive California Civil Code Section 1542 and similar laws, to the extent permitted by law.

    20. INDEMNIFICATION

    You agree to defend, indemnify, and hold harmless LiZug and the Released Parties from and against all claims, liabilities, damages, judgments, losses, costs, expenses, and attorneys' fees arising from your use of the Platform, your content, your conduct, your own sharing of a downloaded report, your violation of these Terms, your violation of applicable law, or your violation of third-party rights.

    21. INFORMAL DISPUTE RESOLUTION

    Before initiating arbitration or litigation, the parties agree to attempt good-faith informal resolution for at least thirty (30) days after written notice of dispute sent to support@lizug.com.

    22. BINDING ARBITRATION AGREEMENT

    Except where prohibited by law, all disputes arising out of or relating to these Terms or the Platform shall be resolved exclusively through final and binding arbitration. You waive jury trial rights, class action rights, and representative proceeding rights. Arbitration shall be administered by the American Arbitration Association under applicable consumer arbitration rules unless otherwise required by law. This arbitration agreement is governed by the Federal Arbitration Act and survives termination.

    23. CLASS ACTION WAIVER

    To the maximum extent permitted by law, claims may only be brought individually. Class actions and consolidated proceedings are prohibited. If the class-action waiver is found unenforceable, the arbitration provision shall be unenforceable only as to that claim.

    24. ARBITRATION OPT-OUT

    You may opt out of arbitration by sending written notice within thirty (30) days of first accepting these Terms. Your notice must include your name, account email, and a clear statement opting out of arbitration.

    25. GOVERNING LAW

    These Terms shall be governed by the laws of the State of Rhode Island, excluding conflict-of-law principles. To the extent litigation is permitted, exclusive jurisdiction shall lie in the state or federal courts located in Rhode Island unless otherwise required by law.

    26. TIME LIMITATION ON CLAIMS

    Any claim arising out of or relating to the Platform must be brought within one (1) year after the event giving rise to the claim unless prohibited by law.

    27. PRIVACY POLICY

    The Privacy Policy is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have reviewed the Privacy Policy. Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, object to processing, or export data, including rights under the Rhode Island Data Transparency and Privacy Protection Act, subject to legal limitations and verification requirements.

    28. SECURITY

    LiZug implements commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect information. However, no system can be guaranteed completely secure. LiZug is not responsible for unauthorized access resulting from user negligence, third-party misconduct, cyberattacks, force majeure events, infrastructure failures, or events beyond reasonable control, except to the extent caused by LiZug's own gross negligence or willful misconduct.

    29. TERMINATION

    LiZug may suspend, restrict, or terminate access where it reasonably believes these Terms were violated, applicable law requires action, user safety is threatened, fraud or abuse occurred, or platform integrity is at risk. You may terminate your account at any time. Termination does not entitle you to refunds except where required by law or the Billing Terms.

    30. EXPORT CONTROL AND SANCTIONS

    You may not use the Platform in violation of U.S. export laws, sanctions laws, Israeli export restrictions, or international trade restrictions.

    31. FORCE MAJEURE

    LiZug is not liable for delays or failures resulting from events beyond reasonable control including cyberattacks, internet outages, infrastructure failures, cloud-service disruptions, war, terrorism, natural disasters, labor disputes, government actions, or pandemics.

    32. GENERAL PROVISIONS

    These Terms constitute the entire agreement between you and LiZug. If any provision is unenforceable, remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign rights without consent. LiZug may assign rights freely. No agency, partnership, employment, fiduciary, or joint venture relationship is created. These Terms may be modified prospectively upon notice. Continued use after updates constitutes acceptance.

    33. CONTACT INFORMATION

    LiZug LLC Email: support@lizug.com Website: lizug.com Legal notices must include "Legal Notice" in the subject line.

    ACKNOWLEDGMENT BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AGREE TO BE LEGALLY BOUND, AND CONSENT TO ELECTRONIC CONTRACTING. SEPARATELY, BEFORE ANY SENSITIVE PERSONAL INFORMATION IS COLLECTED, YOU WILL BE ASKED FOR A DISTINCT, SPECIFIC CONSENT AS DESCRIBED IN SECTION 8, AND BEFORE ANY REPORT IS DOWNLOADED, YOU WILL BE ASKED TO ACKNOWLEDGE THE REPORT DOWNLOAD ACKNOWLEDGMENT DESCRIBED THERE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE PLATFORM.